SparkPoint

Appliance Repair & Installation

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(929) 506-5869

Refund & Cancellation Policy

Effective Date: January 1, 2025

Booking Deposit

A $50 non-refundable deposit is required at the time of booking to secure your appointment.

Cancellation Policy

If you cancel or reschedule at least 3 hours before the scheduled appointment, only the deposit is retained.

If the technician arrives and the customer does not answer, does not provide access, or cannot be reached, the full Service Call Fee of $99 will be charged.

Diagnostic Fees and Parts

Payments for diagnostic fees and parts are non-refundable once collected.

Ordered parts cannot be returned or refunded. In limited cases, a restocking fee (up to 30%) may apply with management approval.

Labor Charges

Labor charges are due upon completion of service and are non-refundable once the service is performed.

Questions About Our Policy?

If you have any questions about our refund and cancellation policy, please contact us before booking your appointment.